If you are not satisfied with your order (whether you want a refund or exchange), please go to doruya.myreturnscenter.com. Please do this within 60 days of purchase and note that every situation will be different, however we will do our best to accommodate you. Sale items are FINAL SALE!
Check your confirmation email for a tracking number. If it does not work or if you never received one, please send an email to doruyashop@gmail.com, tell us what you ordered and your order number, and we will solve this.